Terms & Conditions

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Terms & Conditions

PLEASE READ CAREFULLY BEFORE BOOKING ANY CLASSES WITH US

Please read our Terms and Conditions (“the Terms”) carefully before booking any classes/courses/workshops. By signing our T&C’s (including electronic signatures) you are confirming that you have read the Terms and agree to be bound by them.

 

INTRODUCTION

All classes, courses and workshops are supplied by FLOW FITNESS @ STUDIO 17 UNIT 11, SPRING GARDEN INDUSTRIAL ESTATE, WHITLAND. SA34 OHZ

In these Terms “we”/”us”/”our” means FLOW FITNESS @ STUDIO 17  And “you”/”your”/”yours” means you, the direct client.

 

BOOKINGS

The cost of each class or class loyalty/workshop or monthly package will be shown clearly on our website www.flowfitnessstudio17.co.uk

Advance bookings can be made online via our website, or in person at our premises (subject to availability). It is your responsibility to ensure that you have made your booking and submitted payment correctly prior to the event.

 

CANCELLING A BOOKING

You may cancel your booking, without charge, up to 24 hours before the start of the session/class that you have booked. A refund will be made to your chosen payment method or you will be given the opportunity to book onto another class of the same cost (providing the re-scheduled date is within 4 weeks of the cancellation date.)

If you cancel a previously made booking within 12 hours of the allocated start time no refund will be given for Grounded Aerial/Funky Bounce/Parties, but you will be given the opportunity to book another class if it’s Zumba/Kettlebells/STRONG/Dance  (providing the re-scheduled date is within 4 weeks of the cancellation date.)

You may cancel a booking by phone, or in person at the fitness studio.

 

CANCELLATION BY US

In the event that we cancel a class or classes that you have booked, for reasons outside of our control we will contact you by email or telephone to let you know. At the time of cancellation we will offer you the choice between receiving a full refund or being transferred to a class at an alternative date and time.

We may cancel your bookings without notice if you commit a material breach of this agreement including, but not limited to, a breach of FLOW FITNESS @ STUDIO 17 abuse or threatening behaviour or vandalism or other illegal activity.

We may cancel your bookings without notice if you continually fail to cancel classes.

We may cancel your bookings with immediate effect if:

you have breached any terms and conditions of this agreement; or

fees or other charges remain unpaid 7 days after the due date and such a

breach is not remedied by you within seven days, after being notified by us.

 

BOOKING CONFIRMATION

Your booking is not complete until you have received a booking confirmation. Please make sure you receive a booking confirmation before you attend the class. If you do not receive confirmation please contact us by phone, e-mail, or in person.

 

PAYMENT AND PRICING

Payment for your class/course/workshop may be made by cash in person pre paid or online via credit card or debit card/PayPal.  Payments can be made online, or in person at the Studio.

Loyalty Card fees will be due on the 1st of each month.

Prices will be displayed on our website (www.flowfitnessstudio17.co.uk) and are subject to change at any time prior to confirmation of a booking.

 

CLASS AVAILABILITY

All classes are offered by us subject to availability. We do not guarantee availability at any time.

 

LATENESS POLICY

FLOW FITNESS @ STUDIO 17 operates a policy which prevents you taking part in a class if you are late. This policy is in place to prevent injury and to be mindful of the instructor and other participants in the class.

 

NON-PAYMENT OF CLASS FEES

If your Class fees become overdue, we reserve the right to refuse you entry into our classes/courses/workshops until the overdue sums are paid in full.

 

OUR WEBSITE

If you browse and use our website www.flowfitnessstudio17.co.uk, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Flow Fitness @ Studio 17 relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “FLOW FITNESS @ STUDIO 17″ or “us” or “we” refers to the owner of the website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information, images and material found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website may contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify an endorsement of the website. We have no responsibility for the content of the linked website(s).

 

PERSONAL POSSESSIONS

We will not be liable to you for any loss, damage or theft of any property you bring onto our premises.

 

WAIVER AND PHYSICAL ACTIVITY READINESS QUESTIONNAIRE

It is a condition of participation in any class, course or workshop at FLOW FITNESS @ STUDIO 17 that clients wishing to participate sign our Waiver form, available for download from our website. Clients must also complete our Medical questionnaire and disclose any medical conditions or concerns that may adversely affect their ability to safely undertake physical activity.

 

DATA COLLECTION

In the course of your class attendance and use of our facilities, including our website, (www.flowfitnessstudio17.co.uk), FLOW FITNESS @ STUDIO 17 may collect certain personal information about you including personal details, financial details and information about your health. We will use this information for purposes including managing your attendance and communicating with you. You will always be given the opportunity to opt out of such communications. You have the duty to keep your personal information up to date and to inform us of any significant changes.

We will limit access to the processing of and use of your personal information to our employees and management who may, from time to time, require its use for marketing or other services.

We reserve the right to take photographs of our facilities (which may include you, provided your inclusion is incidental) for press and promotional purposes.

As a user/member of FLOW FITNESS @ STUDIO 17 you acknowledge that you have read and understand the provisions of this paragraph and that you agree that FLOW FITNESS @ STUDIO 17 may collect, use, process and disclose your personal information as described.

 

COMMUNICATIONS

We may contact you from time to time with discounted classes and offers available. We won’t bombard you and we will never provide your details to third parties. By accepting our terms and conditions you are happy to receive occasional and relevant communications. You are free to opt out of any and all marketing communications at any time, by emailing us at angharad@flowfitnessstudio17.co.uk

 

GENERAL

No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them.

If any part of these Terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.

These Terms constitute the entire agreement between the parties and shall have effect to the exclusion of any other memorandum, agreement or understanding of any kind, whether oral or written, between parties.

CLASS LIABILITY WAIVER AND RELEASE

I hereby acknowledge and fully understand the potential dangers incidental to engaging in the dance, fitness and exercise activities, including Zumba® and STRONG Nation™ classes, that take place through the Zumba website(s), including through ZIN/SYNC Studio (the “Class”), and that such activities require physical effort and exertion. I further acknowledge and agree that (i) I am responsible for consulting my physician or other health care provider prior to enrolling and participating in a Class to determine whether participating in a Class is appropriate for me; (ii) I will not enroll in or participate in Classes if my physician or health care provider advises against it; and (iii) if I experience faintness, dizziness, pain or shortness of breath at any time during a Class that I will stop immediately and contact my physician or health care provider.

I acknowledge and understand that my participation in a Class could result in my exposure to bodily injury, illness, loss or death, as well as property losses and/or damage to property. For and in consideration of Zumba Fitness, LLC (“Zumba”) permitting me to locate and enroll in virtual Classes through the Zumba/STRONG Nation websites, and the instructor teaching such Classes (the “Instructor”) permitting me to enroll and participate in the Classes, and in recognition of the possible dangers to which I voluntarily subject myself by participating in the Classes and related activities, I HEREBY AGREE AS FOLLOWS:

  1. I hereby voluntarily for myself, my spouse, assignees, heirs, guardians or personal representatives, from the date of entry into this Waiver and Release, hold Zumba and the Instructor teaching the Classes I enroll and participate in, as well as their agents, employees, officers, directors, spouses, assignees, heirs, guardians or personal representatives blameless and waive any and all rights and causes of action and associated costs for any accident, injury, illness or death, occasioned by my participation in the Classes, unless caused by the negligence of Zumba or the Instructor, their agents, employees, officers, directors, spouses, assignees, heirs, guardians or personal representatives.
  2. In the event I am injured, I voluntarily agree to assume any financial obligation, either through personal health insurance, or through some other means, for any medical costs which I incur and Zumba and the Instructor teaching the Class assumes no responsibility for any medical expenses, injury, or personal damage suffered by me in connection with the use of any facilities or services in connection with the Classes, unless caused by the negligence of Zumba or the Instructor, their agents, employees, officers, directors, spouses, assignees, heirs, guardians or personal representatives.
  3. I hereby voluntarily assume all risk of damage or loss to my property while participating in the Classes and relieve Zumba and the Instructor teaching the Class from liability for any and all property damage or loss, unless caused by the negligence of Zumba or the Instructor, their agents, employees, officers, directors, spouses, assignees, heirs, guardians or personal representatives.